After 2 years, we're back for the Spiel '21 ! Visit our booth HALL2 - 2C142
+30 2310 604 260
Agiou Stephanou 8 , 564 29. Thessaloniki, Greece
Registered VAT: EL032294378
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FAQ's

From current lead times, to types of wood and shipping methods, here is where your questions are answered so you can enjoy playing games worry-free.

CURRENT LEAD TIMES FOR OUR TABLE MODELS

Current Lead Time : 5-10 months

Current Lead Time : 6-8 months

Current Lead Time : 5-9 months

Current Lead Time : 7-12 months

Current Lead Time : 6-10 months

Please note that this is just an approx. manufacturing schedule based in our current workload and orders. You may actually receive the table sooner or with a small delay depending on the season (Holidays, Convention Periods, Weather (Our staining process required humidity levels below 40%). A Short delay of 1-2 months is something to consider when ordering. Please be patient and allow us to achieve our quality guarantee we are known and trusted for.

CURRENT PRODUCTION LIMIT CAP

Starting from 2019, we had to take extra measures in order to maintain our well know Customer Service, keep up with the increased demand and make sure all of our tables and products have the Rathskellers Quality Guarantee we are known and loved for Worldwide from Gamers like you.

Each month there will be a limit to 7 tables getting into the queue (new orders), so please check below and find out where we are at the moment. As an example, if you place your deposit in February and the limit is reached then your table will enter the March Production queue (lead time starting from the month of your table’s production)

August 2021 đź”’
0%
September 2021 đź”’
0%
October 2021 - đź”’
0%
November 3/7
0%

General

General information about our tables, extras & accessories.

All our tables are shipped with the legs detached inside a separate package. You will be required to put each bolt inside each leg to securely lock it, and that’s all. We worked to make the directions simple and easy to follow. The whole process should take less than ten minutes, a setup time that will barely be noticed by the average Arkham Horror player. And the bolts are reinforced so your table will remain stable even if Yog-Sothoth awakens.

Please note: This is an extra we are providing. Your table is made from Hardwood, we just apply Wood Veneers on top of the solid wood for durability, strength and better looks. You just have to not believe the hype and trust our 50 years of expertise I suppose (p.s. although the website is in Greek, you can get an idea of our 50 years of experience by viewing our furniture company’s website at: http://www.emil.gr/kitchen)

Greece. Our tables and their makers are soaked in sunshine for extra happiness.

Our tables are made using the highest quality european oak.

We have a Unique Process where we combine 0.3 mm veneer with solid oak boards so your Brand New Rathskellers Table will get its rustic character from the attractive veneers such as Oak Antique, Rustic Oak or Knotty Oak.

Most parts of your table will be made from solid wood (hardwood). This includes the structure, legs, and leaves. In some areas with large spans we use the finest air-craft graded plywood, but only where the consistency and resistance of plywood make it a more appropriate choice. We never use MDF, composite materials, or veneers made from paper.

Everything is handcrafted by our skilled craftsmen with care and precision. We will not sacrifice quality for speed.

After placing your deposit, we will ship your a handcrafted catalog that includes samples of wood, stains and available cloths and colors via DHL, so you can check them live, mix & match with your current furniture, floor and space to create the combination of your choice.

Pricing

Information about pricing & payments.

Thanks for asking! We accept all major credit cards, Paypal, and wire transfer from Customers Worldwide. We use Stripe and PayPal as our payment gateways to process your billing details. We do not store your payment information.

Initially, you will only have to worry about the deposit amount required for your table. The deposit is important because it secures your place in the queue. Because we offer so many customization options the deposit is how you let us know you want to buy one of our tables. You will receive a receipt immediately. Your personal Customer Service representative will then contact you (normally within one or two days) to start discussing the options and features you want us to incorporate into your table. The representative will also arrange for you to pay the remaining balance at a later date.

We offer a detailed pricing guide on our tables pages. Start with a base price and then add in whatever options you like to determine your total.

The base Price includes :

  1. Choice of size
  2. Choice of wood
  3. Board Gaming System Vault
    – Hardwood Leaves
    – 6 cm Depth
    – Transparent Acrylic Layer
    – White / Wooden Game System Vault
    – Aluminum Rail System
    – Suction Cup
  4. Choice of height ( 75 – 85 cm)

We Offer the Following Extras :

  1. Led Lighting
  2. Bluetooth Music Sound System
  3. Cup Holders
  4. Dice Towers
  5. Wine Glass Holders
  6. Bins
  7. Card Holders

All of our prices are VAT/TAX excluded. For Customers outside the EU no VAT will be charged.

  • European Customers
    VAT is not included in prices displayed on Rathskellers website, our catalogs and shop. When applicable, Greek VAT (24%) is charged separately and will be itemized on invoices and billing information. No Customs for European Customers.
  • Non – European Customers
    For Customers outside the EU, no VAT will be charged since it is an export Outside of the European Union. Non European Customers are responsible for any Custom Fees occurring in their Country by Government Custom Officials. As an example (an order from the United States will have no Vat of 24% billed but custom fees can Vary from 1-4%). Customs Fees are paid directly to the Courier Company (DHL/FEDEX/TNT)
  • Business / Distributors
    If you are a Business or a Distributor then Vat inside the EU for B2B transactions is 0%. You must provide us with your VAT number and we will validate the information. You can follow this link to check if your Business is eligible for B2B Transactions :

Honestly, by using Bank Transfer.

Payment Gateways like PayPal, Visa, MasterCard and American Express usually charge a % fee for the exchange of the currency and they can't compete with the rates offered by a Direct Bank Transfer via a Swift Payment.

If you like, you can ask as to send you a Paypal Request in EUR so you will know how much USD you are required to pay and compare it with your Bank's exchange rate offer.

To be honest we do not. All of our tables are of heirloom quality, priced fairly, allowing a healthy % of income for our company.

Having said that, we do offer a 20% during conventions on our Demo Showcase tables there. If you are attending Spiel, Gen Con, Pax Unplugged be sure to drop by & say hello 🙂

Sorry but no. Queue is based on the date you've placed your deposit and confirmed all your table's details.

Shipping

information about shipping.

We have located the 2:1 wood port. We ship anywhere in the World except Russia, Ukraine, Brazil. From European Union & USA, to Asia and beyond, please contact us for more information about shipping costs to your country.

Please note that for customers outside the EU we do not charge Vat since it is counted as an export shipment.

We’ve tried hard to keep the shipping costs down. Our handcrafted tables can weigh more than 300kg's. We always try to combine orders together and divide the delivery cost between our customers to keep your total as low as possible. So for example if we have two tables bound for Belgium and one for Germany we will ship these orders together to take advantage of bulk discounts. (Players of Eurorails will understand how this works.) We tend to ship our tables every 2-3 months.

Update : We now offer 2 types of shipping methods

  1. Normal (via FedEx/TNT – Road Cargo & Air combination)
  2. Express Premier (Via DHL Express Worldwide – Air)

European Union :
Normal: 280 -550 € (9-16 days in transit)
Express Premier : 470 – 750 € (1-3 days in transit)

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UK

Europe – Non Members Of the European Union :
Normal: 480 -730 € (9-16 days in transit)
Express Premier : 590 – 880 € (1-3 days in transit)

USA & Canada:
Normal: 550 -1050 € (11-18 days in transit)
Express Premier : 690- 1300 € (2-6 days in transit)

Asia – Middle East :

Normal: 590 -1150 € (11-18 days in transit)
Express Premier : 790 – 1550 € (2-6 days in transit)

Rest of The World : 1100 euros +

Please note that for customers outside the EU we do not charge Vat since it is counted as an export shipment.

The Altar Gaming Table :  Due to the weight and the new legs system, the Altar Table is the only one in our line that will come into 2 separate wooden crates (structure / legs). Please add approx. 250-500 euros tothe total shipping price.

The short answer is no. Due to the customization process and high shipping costs, please make sure you are 100% decided on purchasing one of our tables before proceeding with the deposit. Feel free to contact us with any questions before making this commitment. We cannot offer you a refund. However, we guarantee our quality and will work with you to replace any parts that are causing you trouble. We want you to be happy with your purchase.

Your Deposit can be transfered (different product, different order) but is not refundable.

Taxes & Import Fees
VAT
Import Fees
Shipping
European Union

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden

24% Vat will be applied to all orders. Zero Custom Fees & Shipping via Road Transportation : DHL / FedEx / Vianox depending on the Location

24%
No Import fees
280 - 550 €
USA

All 48 contiguous states.

No Vat (value added tax) will be applied. 1-5% Customs Fees (depending on the state) & Shipping via Air Transportation : DHL / FedEx

0%
1 - 5 %
690 - 1280 €
UK

From 1 January 2021, the United Kingdom is no longer part of the EU single market.

No Vat (value added tax) will be applied. 20% Customs Fees & Shipping via Road Transportation : DHL / FedEx / Vianox (depending on the location)

0%
20 %
360 - 590 €
Canada

No Vat (value added tax) will be applied. 14.5 - 24% Customs Fees (depending your province) & Shipping via Air Transportation : DHL / FedEx

0%
14.5 - 24 %
740 - 1390 €
Rest of Europe

Switzerland, Iceland, Liechtenstein, Norway

No Vat (value added tax) will be applied. Customs Fees (depending on your Country) & Shipping via Road Transportation : DHL / FedEx / Vianox

0%
Country Depending
480 -730 €
Asia

China, Israel, Singapore, India, Japan, Turkey, United Arab Emirates, Kuwait, Qatar, Taiwan, Hong Kong.

No Vat (value added tax) will be applied. Customs Fees (depending on your Country) & Shipping via Air Transportation : DHL / FedEx

0%
Country Depending
790 – 1550 €
Rest of the World

Please check with your Local Authorities for Import Fees on Furniture made & shipped from the European Union.

No Vat (value added tax) will be applied. Customs Fees (depending on your Country) & Shipping via Air Transportation : DHL / FedEx

0%
Country Depending
1100+ €

All of our Tables are sent in a reinforced Wood Crate, with Full Insurance & tracking.

MORE F.A.Q’S

A Selection of Questions from our Customers to help you out.

WHAT IS THE BENEFIT OF THE 0.3 MM VENEER SURFACE AS OPPOSED TO UTILIZING SOLID WOOD ONLY?

Wood has a tendency to bend over time and its curvature can be affected by many things including: different climates, changes in humidity, and treatment techniques. Over time, a force applied on a solid wood plank will lead to a curved (banana shaped) plank. Wood veneer, which consists of thin sheets of real solid wood that look even better than the real wood because they are carefully selected, creates a far more durable surface with better consistency when applied properly. Our unique process uses two 0.3mm wood veneer layers glued above and below the solid wood planks by applying opposite strength forces to create a new 3 layered surface. We do not use paper or chemical veneers, only the highest grade solid wood veneers. Please note: This is an extra we are providing. Your table is made from Hardwood, we just apply Wood Veneers on top of the solid wood for durability, strength and better looks. You just have to not believe the hype and trust our 50 years of expertise I suppose (p.s. although the website is in Greek, you can get an idea of our 50 years of experience by viewing our furniture company’s website at: http://www.emil.gr/kitchen)

WHAT TECHNIQUE IS USED TO COMBINE THE SOLID PIECES OF WOOD USED FOR THE TABLE?

All of your table’s Solid Wood is manufactured with the finger joint technique. This ensures even better strength and durability vs a plain solid wood plank. Solid wood and wood in general don’t have the same consistency across all of the planks of wood. There may be pores, chits and marks (occurred naturally, from cutting the wood, etc). By carefully selecting pieces of solid wood and gluing them together with the finger joint technique we ensure the same surface across the boards.

WILL THE FANCY TECH MAKE THE TABLE OBSOLETE IN A COUPLE OF YEARS?

The Short answer is – no. All of our electrical components, technology and geeky stuff like the Led’s, bluetooth sound system, wireless charging, usb ports and etc are easily accessed via a hidden vault beneath the Game Cellar. You have access to replace, add or remove any component you would like in the future if any technology becomes obsolete, a new USB protocol hits the market or simply if you want to play around with different speakers. The inside wiring and structure of your table if you go the Tech route will be already there, waiting for your DIY. Having said that you can always go without any electrical components if you prefer. It is worth to mention that all of the wiring and components are hidden and incorporated into the table so despite the actual Usb Ports, Led’s and speaker grills no wiring is visible. Your table will be a stealthy looking tech “beast”.

HOW EASY IS IT TO PUT THE TABLE TOGETHER?

EXTREMELY EASY! Your table’s legs are made from solid wood with a special technique that ensures strength and modularity. 4 Pieces of solid wood planks are glued together using a mitre joint technique (45° angle cuts, forming a corner of 90°) and strengthened with square pieces of wood from the inside. Running across the inside of your table’s legs, there is a stainless steel rod that connects with the upper surface of your table that is used to assemble it. This is a unique technique we have (every other competitor’s table you will see uses screws to form a corner and then the leg’s snap with screws). Our technique is more modern, durable and robust. You don’t have to screw anything; just secure the rod and strengthen it with your table.

I SEE MENTIONED THAT SOME OF THE TABLE MIGHT BE MADE OUT OF PLYWOOD. WHY WOULD PLYWOOD BE USED ON SUCH AN EXPENSIVE TABLE?

High-end plywood is a very durable and solid material for the long surfaces. We only use “Aircraft Plywood” made from birch. Layers of plywood are bonded together in a hot press over hardwood cores of European Birch and are glued together with alternating right angles. This is what gives them both strength and durability and reduces the chances of the wood splitting when nailing at the edges while also ensuring a consistent strength across the entire length of the wood. For the wide surfaces, plywood is a better solution because it is more durable than solid wood and less prone to bending and warping. Refer to the question above on the veneer for more information regarding warping over time when not made properly. Plywood is nothing to be worried about. All of your table, legs, structure, and leaves will be made from Solid Wood. The Bottom Surface (Game Cellar inset) of your table and the bottom of your Drawers will be made from Plywood (Wide surfaces) with a Wood Veneer applied on top. High-strength plywood is not an inferior product when it comes to Wide Surfaces that require consistent strength. It is a better and more durable solution.

HOW STABLE IS THE SURFACE OF THE TABLE, AND HOW PRONE IS IT TO SCRATCHING, LOSING ITS FINISH, AND OTHERWISE GETTING DAMAGED? IF IT DOES GET DAMAGED, HOW EASY IS IT TO REPAIR?

We only use 2K Conversion Varnish. It is a Clear Finish used in the high-end market and suitable for heavy usage. Conversion varnish is water and chemical resistant. We use high quality 2k Conversion Varnishes from ICA GROUP graded for automotive use and stains. It is FAR more durable than any other type of varnish. It is not easy to scratch your table accidentally; our stains and varnishes are really durable and resistant. With your table purchase, we include a stain marker with the stain of your table for any scratches or loss of finish that should happen from accidents. Even if it ever occurs you can paint with the stain marker and apply a varnish that you can buy locally.

WHAT HARDWOOD IS THE TABLE MADE FROM?

We normally only use White European Oak (under request we may offer you Walnut as an option). It is one of the most durable and strong woods in the world that is highly resistant to dents and scratches. In Europe, we have a technique that involves taking a square from the center of a log and slicing it straight through which produces a tighter grain. This results in a wider plank, with a gorgeous plain sawn look near the center with a quartered grain pattern, all in the same piece of wood.

HOW LONG SHOULD THE TABLE LAST FOR?

It should last for generations. The table is that durable.

I HAVE AN IDEA FOR A CUSTOM RAIL ATTACHMENT, CAN YOU MAKE IT?

We would be more than happy to work with you to create a unique solution to fit your needs. Don’t hesitate to let us know what you want, and we’ll work together to make it happen!

HOW DO ENVIRONMENTAL CONDITIONS AFFECT THE TABLE?

As long as the table is kept in an environment you would be comfortable living in, it will last virtually forever. Wood is susceptible to humidity and sunlight, but these are only harmful in extreme conditions. The table should not be left outdoors or stored in direct sunlight for long periods of time.

WHY DO WE USE AN ALUMINUM RAIL INSTEAD OF A SIMPLE WOOD RAILING?

We were the 1st company worldwide to offer an aluminum rail system. We are doing it for durability, aesthetics, design & modularity. We have our own mold of Aluminum Rail System Designed by Rathskellers and manufactured in Italy.

CAN THE CELLAR CLOTH BE REPLACED IF IT GETS DAMAGED?

Yes, it can be easily replaced. If you are good with your hands you can do it yourself. If you aren’t you can simply visit a local tapestry studio and have it replaced. We suggest all of our clients to either choose the Simonis Speed Cloth or Velveteen option. These are the best gaming surfaces in the world, and they can last 4 times longer that velvet, felt or other inferior solutions. If you prefer you can always contact us and we will send a replacement or maybe a new color so you can change your gaming surface depending on the usage and the game.

DO THE LEAVES FIT WATER-TIGHT?

The leaves do not fit water tight, nor should they but we have you covered. They fit as they supposed to fit, really tight and by having our innovative expandable spring loaded system you can adjust it as you please. Remember that solid wood has a tendency to curve with time. Since your leaves will be made from solid wood we must leave some space for them to breathe. This allows them to survive periods of extreme condition such as high humidity or extreme temperature swings. The breathing room keeps your leaves from being stuck inside the inner ledge and damaged. Please note that we are talking about mm here, so the breathing space is not visible by the naked eye.

WHAT WOULD HAPPEN TO THE TABLE SURFACE IF A HOT PLATE/BOWL, OR A WET CUP IS PLACED ON IT FOR AN EXTENDED PERIOD OF TIME?

Nothing will happen if a wet cup is placed on your table for an extended period of time due to the highly durable Conversion Varnish we use. For the hot bowl, it really depends on how hot it is. Normal use and abuse is perfectly fine, hot cups of coffee, soups, etc… are more than welcome. Boiling hot pans however might present a problem, but that’s what pot-holders are for.

HOW THICK ARE THE LEAVES, AND ARE THEY BUILT USING SOLID HARDWOOD OR SOME OTHER MATERIAL?

The leaves are built from Solid Wood like all of your table, they are built from solid wood with the veneer applied on top. Keep in mind, even the veneer itself is made from thin sheets of solid wood. All of your table’s solid wood will be manufactured from 20mm planks of Oak Solid Wood. This would make the leaves of the table about 21mm (3/4 in) thick. 20mm Solid wood plus the wood veneer.

HOW HEAVY IS A FINISHED TABLE?

The weight depends on the size and number of extras (Drawers, Soundsystem, etc… add to the total weight). It is heavy: a normal 140 cm x 110 cm (55 in x 43 in) table without drawers and extras will weigh about 115 kg (250 lb)

WHAT ARE THE DIMENSIONS OF THE CUPHOLDER RAIL ATTACHMENTS?

The cupholders come in two dimensions, a normal size suitable for universal soda cans and small glasses and a jumbo size suitable for beers, bigger glasses, etc…

WHAT ARE THE DIMENSIONS OF THE OTHER RAIL ATTACHMENTS?

We will work with you to ensure they are sized appropriately for your needs based on the dimension of your table and the number of expected players. This is optional. We can offer a small angle inside the front inner area of your drawers so you can grab pieces, cards, etc… more easily. However, this slightly reduces the area of your drawers.

HOW ARE THE LEAVES REMOVED FROM THE TOP?

There is a hidden pop-up button underneath your table. Simply push it and pull out the leaf.

ARE THE FINISHES (HANDLES) FOR THE DRAWERS CUSTOMIZABLE?

Starting from 2016, (with the exception of the Garrison Table) we do not use handles, instead there is a gap below each drawer so you can open/close them.

I'VE READ THAT SOME OF YOUR COMPETITORS WENT OUT OF BUSINESS RECENTLY. ARE MY FUNDS SECURED?

We are a family furniture company up and running continuously from 1958. We expand slowly and always have reserved cash-flow for completing orders, ordering essential materials for production and ensuring your orders are secured. We do not use aggressive marketing techniques and “bad” company decisions. We are gamers as you are, and we want to give back to the community by offering our heirloom furniture we are known and loved for. You can trust us we are family.